BRC: UK retailers face record theft and violence as shoplifting and staff abuse soar

Nearly a quarter of Britons have witnessed shoplifting or seen retail workers subjected to physical or verbal abuse over the past year, as criminals become “bolder and more aggressive,” according to a new survey. Research by the British Retail Consortium (BRC) and Opinium found that 24% of respondents had observed shoplifting, while 23% had seen […]